Warm waters, warm welcomes & comfy rooms.

April 28, 2020

Coronavirus Policy Update

According to the Colorado.gov website, Colorado has officially moved into the “Level 2: Safer at home” phase. In this phase we continue to welcome guests who need lodging – all of our rooms have individual access directly from the outside, no shared hallways. Lodging guests are still able to enjoy the use our hot springs facilities during their stay.

Unfortunately this phase does not indicate we are able to open our hot springs facilities to the public. While this disappoints us, we remain hopeful that time will come soon!

In the meantime, we are actively preparing a plan for reopening our facilities to the public once we receive the word. We are ready to implement any and all additional protocols that are necessary for the safety of our employees and guests. We greatly appreciate the support and encouragement we have received from everyone during this time.

Hot Springs Facilities OPEN to LODGING GUESTS ONLY —
Lodging guests are asked to observe the following policies during this time:
-Indoor hot baths are restricted to 3 people or less.
-Outdoor hot tub is restricted to 3 people or less.
-Outdoor swimming pool will allow for more people, but we require guests to keep a distance of 6 feet from each other.
-Dressing room facilities are closed - all hotel guests will need to use the bathroom and shower facilities in their motel room.
-If you have symptoms, have traveled to an area with a known COVID-19 outbreak in the last 14 days, or are of one of the higher risk categories, we ask that you stay home during this time.

Healing Waters Massage Center:
Now Accepting Appointments!

Schedule is limited and by appointment only - no walk-ins at this time.

We are following state guidelines in implementing the following new protocols, plus a number of others, to ensure guest and staff safety ...

• therapists and clients must wear face coverings.
• appointment times are being staggered to limit guest-to-guest contact.
• time between clients is being increased to allow time for additional sanitation after each client.

Sanitation and Cleanliness:
Here are some of the measures we are currently taking and will continue to take:

• -High-use areas are being cleaned more often, especially areas with high contact such as desks, doorknobs, relaxation tables, etc…
• -Rooms are being sanitized and disinfected well beyond our normal rigorous sanitation practices to provide the safest and most comfortable environment possible for guests.
• -All employees are regularly wiping down their working areas and the spaces around them with Clorox wipes.

We continue to bring the following prevention guidelines to the attention of our guests and staff:

• -Wash hands often with soap and water for at least 20 seconds
• -Avoid touching eyes, nose or mouth
• -Social distancing by keeping 6 feet between you and others

Please know that we will continue to do all that we can to proactively maintain a healthy environment for your time of relaxation with us.

Thank you,

- Healing Waters Resort & Spa